Introduction to Business Ethics

Is it possible for an individual with strong moralbe viewed as unethical and perhaps illegal. The
values to make ethically questionable decisions in aactions and decisions of coworkers is another
business setting? What affects a person'ssocial factor believed to shape a person's sense
inclination to make either ethical or unethicalof business ethics. For example, if your
decisions in a business organization? Although thecoworkers make long-distance telephone calls on
answers to that question are not entirely clear,company time and at company expense, you
there appear to be three general sets of factorsmight view that behavior as acceptable and ethical
that influence the standards of behavior in anbecause everyone does it. Significant others are
organization; individual factors, social factors andpersons to whom someone is emotionally
opportunity.Several individual factors influence theattached-spouses, friends, and relatives, for
level of ethical behavior in an organization. Aninstance. Their moral values and attitudes can also
individual's knowledge level regarding an issue canaffect an employee's perception of what is ethical
help to determine ethical behavior. A decisionand unethical in the workplace.Opportunity refers
maker with a greater amount of knowledgeto the amount of freedom an organization gives
regarding an object or situation may take stepsan employee to behave ethically if he or she
to avoid ethical problems, whereas amakes that choice. In some organizations, certain
less-informed person may unknowingly takecompany policies and procedures reduce the
action that leads to an ethical conflict. One's moralopportunity to be unethical. For example, at some
values and central, value-related attitudes clearlyfast-food restaurants, one person takes your
influence his or her business behavior. Most peopleorder and receives your payment and another
join organizations to accomplish personal goals.person fills the order. This procedure reduces the
The types of personal goals an individual aspiresopportunity to be unethical because the person
to and the manner in which these goals arehandling the money is not dispensing the product,
pursued have significant impact on that individual'sand the person giving out the product is not
behavior in an organization.A person's behavior inhandling the money. The existence of an ethical
the workplace is, to some degree, determined bycode and the importance management places on
cultural norms, and these social factors vary fromthis code are other determinants of opportunity.
one culture to another. For example, in someThe degree of enforcement of company policies,
countries it is acceptable and ethical for customsprocedures, and ethical codes is a major force
agents to receive gratuities for performingaffecting opportunity. When violations are dealt
ordinary, legal tasks that are a part of jobs,with consistently and firmly, the opportunity to be
whereas in other countries these practices wouldunethical is reduced.